If you see a “folder permission” or “update failed” error while upgrading this plugin, it means WordPress does not have permission to replace the existing plugin folder. This issue occurs due to file/folder permissions or ownership on the server.
Please follow the steps below or share them with your hosting provider:
Ensure the following recommended WordPress permissions:
Verify that all WordPress files are owned by the web server user:
Ask your hosting provider to correct ownership and permissions using:
chown -R : /path/to/wordpress/
find /path/to/wordpress/ -type d -exec chmod 755 {} ;
find /path/to/wordpress/ -type f -exec chmod 644 {} ;
Make sure no security plugins or hosting rules are blocking file deletion during updates.
If your hosting requires FTP credentials for updates, enter them in:
WordPress Admin → Updates → Enter FTP details.
If the issue continues, please contact your hosting provider and ask them to “fix WordPress file permissions and ownership.” This will resolve the problem in most cases.
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