Helpie FAQ — Accordion, Docs & Knowledge Base

Changelog

1.50.1

Fix: Fatal error on plugin activation caused by the hf_fs() Freemius helper loading after the settings screen was built

1.50

Fix: FAQs respect the active WPML/Polylang language (#10060)
Fix: Category headings respect the active WPML/Polylang language
Fix: Category toggles no longer clip or jump when an FAQ is in multiple categories (#714, #715)
Fix: Email Encoder Bundle no longer breaks FAQ accordion rendering (#10072)
Fix: Prevent a possible Freemius SDK null dereference fatal error

1.49

Compatibility: Tested up to WordPress 7.0; requires WordPress 6.5+ and PHP 7.4+
Fix: $wpdb->prepare usage in Q&A answers table counts and user-engagement sort query
Fix: Admin pointers script no longer leaks globals under jQuery 4 strict mode
Fix: PHP 8.1+ deprecation from null script version on admin pointers enqueue
Fix: jQuery 4 compatibility shim for Chosen category selects (premium submission)
Fix: Category accordion no longer expands every child FAQ on first click (#704)
Fix: Last FAQ in a category is no longer visually clipped (#705)
Fix: Anchor links work when FAQ URL type is post ID (dual slug + ID format)
Fix: Email obfuscator plugins no longer corrupt FAQ accordion content (#706)
Fix: Submission form accordion preview AJAX error on premium sites
Enhancement: Category headers highlight correctly when a child FAQ is opened
Accessibility: Keyboard Enter/Space toggles accordion items

1.48

Fix: Various bug fixes and improvements
Enhancement: Admin scripts only load on Helpie FAQ pages for better performance
Accessibility: Added ARIA attributes and keyboard navigation to accordions

1.47

New Feature: Dual Anchor Format Support – Both slug and ID anchor formats now work simultaneously
Enhancement: Category headers in “titled view” mode now support anchor scrolling
Enhancement: Improved anchor scrolling with better timing for accordion animations
Enhancement: Console debug logging for anchor scrolling troubleshooting
Fix: Anchor scrolling timing issue when accordion animations are in progress
Technical: Added data-id attribute to H3 category headers for dual format support
Technical: Enhanced matchesAnchor() JavaScript function for flexible anchor matching
Quality: Added 18 comprehensive Playwright tests for anchor functionality

1.46

Fix: Further improvements to data handling and validation in AJAX requests

1.45

Fix: Elementor Schema – Improved widget instance ID for cache compatibility
Improvement: General improvements to data handling and validation

1.44

Fix: Improved data handling and validation across AJAX endpoints

1.43

Fix: WordPress 6.9 compatibility

1.42

Update: Svelte version update

1.41

Fix: Duplicate schema issue

1.40

Fix: Search issue

1.39

Fix: Fixing Javascript build for some

1.38

Fix: Woocommerce Cart compatibility fix

1.37

  • Fix: Helpie Menu issue

1.36

Fix: Search bug

1.35

Fix: WCAG compatibility

1.34

Fix: error log

1.33

Fix: Diacritics search issue
Fix: FAQ Group items not showing after import
Fix: Show submission warning

1.32

Fix: Freemius SDK update

1.31

Improvements: Added new filter to customize the content of each FAQ item

1.30

Fix: Elementor 3.26 compatibility

1.29

Fix: Only 1st FAQ in a page respects “open first faq” option

1.28

Fix: wp.org compatibility

1.27

Fix: PHP error message

1.26

Fix: Conflict with Electro theme
Fix: Video unfurl using oembed

1.25

Fix: Remove error_logs

1.24

Fix: Uncode theme get_the_archive_title() fix
Fix: Woocommerce tab not showing in free version

1.23

Fix: limit not saving in Gutenberg block
Fix: Woocommerce FAQ tab not showing when FAQs are empty but User Submission is on
Fix: Helpie Menu UI fix

1.22

New Pro Feature: Accordion Menus for Posts, Woocommerce Products and all CPTs

1.21

New: Italian Translation
New: Inpage scroll to FAQ
New: Submit Buttons Styling

1.20

Fix: Scroll To delay
Fix: remove error_logs
Fix: Q&A javascript fix
Fix: Insights order fix
Fix: More PHP 8.x fix

1.19

Pro Feature: Choose where to show FAQs in Woocommerce Products page
Fix: PHP 8.x compatibility for libraries

1.18

Fix: Stop loading Helpie FAQ assets in all pages

1.17

Feature: FAQ Groups – General Settings
Fix: Search Highlight conflict

1.16

Fix: Remove error_logs
Update: Freemius SDK

1.15

Feature: enable/disable single faq page
Fix: security fix

1.14

Fix: Notice Fixes in PHP 8.2

1.13

Fix: Search

1.12

Fix: Added Missing

<

ul> tag

1.11

Feature: FAQ Group Styling is now free!

1.10

Fix: Freemius SDK update

1.9.20

Fix: Some import issues
Fix: Temp Fix for Performance issues when site has a lot of WooCommerce products
Feature: Disable FAQPAge Schema
Fix: FAQs not loading

1.9.19

Fix: Removed annoying error_logs

1.9.18

Fix: FAQ Group related bugs

1.9.17

Pro: Search Highlighting
Fix: Sample FAQs and FAQ Group

1.9.16

Fix: FAQ Group issue fix

1.9.15

Fix: Gutenberg block warning

1.9.14

Pro: Multi-column FAQs
Free: Enable / Disable content hooks in FAQ Accordion (like to hide related posts)

1.9.13

Security Fixes

1.9.12

Fix: Translation
Fix: Woocommerce Related Performance Issue

1.9.11

Fix: Undefined index Notice

1.9.10

Fix: Shortcode fatal error fix

1.9.9

Fix: Helpie FAQ – Block Attributes
Fix: Freemius SDK updated
Fix: Other Fixes

1.9.8

  • Fix: Gutenberg default Block fix
  • Enhancement: Added new ‘Helpie FAQ – Shortcode Builder’ block

1.9.7

  • Security fix

1.9.6

Fix: Onboarding Link
Fix: Tested Upto

1.9.5

Fix: Onboarding improvements for users who don’t use FAQ Groups

1.9.4

Fix: General fixes

1.9.3

Feature: Added option for set order to the FAQ Categories
Feature: The FAQ Categories now have options for sorting and arranging them by name, publish date, last edited date, articles count, and order.

1.9.2

Fix: Adding unrelated content to the FAQ group

1.9.1

Fix: Can search FAQ content with . (dot) in the search keyword
Improvements: FAQ Insights – Added search queries
Fix: General fixes

1.9

Pro: Questions and Answers for Woocommerce Products
Feature: Can add FAQ to the FAQ groups by selecting group options in FAQ add/edit page
Feature: Can customize the FAQ group slug name
Fix: Removed prefix from the heading in FAQ group archive page

1.8.2

Fix: Media support added to the FAQ Group text editors
Fix: Load the Woocommerce product categories to the Woocommerce Integration Page in FAQ settings
Fix: Remove tags from FAQ schema
Add excerpt notice to the FAQ Group edit page

1.8.1

Feature: Added option for changing the “Ask Question” button text
Improvements: Remove logs

1.8

Added helpie docs link under the Helpie Faq menus

1.7.11

Improve FAQ-Group level settings.
Feature: Integrate top LMS plugins to add faqs in their lesson and course pages.

1.7.10

Fix: Bever Builder Conflict with FAQ

1.7.9

Tested with majore release version of WordPress 6.0
Fix: General fixes

1.7.8

Feature: Added FAQ-Group level settings.

1.7.7

  • Security Fixes

1.7.6

Fix: Latest version of Elementor conflict with Helpie FAQ

1.7.5

Fix: Every FAQ item displays a copy of the complete FAQ instead of just displaying it’s answer when elementor template is used

1.7.4

Fix: Deleted Category is displayed as an empty box in the Front-end
Fix: Adding HTML in FAQ titles is not working

1.7.3.3

Fix: Loading the flush_rewrite_rules on every page
Improve Query Performance

1.7.3.2

Remove Duplicates
Fix: General fixes

1.7.3.1

Fields Sanitization

1.7.3

General bug fixes
Added Sanitization to form fields

1.7.2

Improvements: Re-organized the settings menu
Fix: “Edit with Elementor” is not working in PHP 8.0
General bug fixes

1.7.1

Fix: FAQ Url Attribute should work with pagination

1.7

Feature: FAQ Pagination.
Feature: Option to add Heading Tags to the Accordion Headers
Fix: FAQ Schema does not work when the Category display mode has been selected

1.6.12

Fix: Shrinks the text size after updating the WordPress v5.8
Fix: Upload Media is not working when PHP 8.0 is used along with WP V5.8

1.6.11

Fix: Fatal error when a plugin “WP ULike” is activated
Fix: Style compatibility with Elementor plugin latest version.
Fix: Remove All Logs from JS
Other general fixes and improvements

1.6.10

Improvements: Added 7 day free trial to explore our premium features.
Fix: Fixed License activation issues.

1.6.9

Feature: Added custom Title icon option for FAQ’s and FAQ categories.
Feature: Added post slug options for the FAQs URL attribute.

1.6.8

Feature: Implemented “Read More link” in the accordion
Fix: Not able to see more than 5 categories in the User submission categories dropdown
Fix: User Submitted FAQ does not add in FAQ Groups.
Enhancement: Grouped FAQ General Settings.

1.6.7

Improvements: Simplifying the display mode settings
Fix: Add categories to the FAQ user submission form
Fix: General fixes

1.6.6

Fix: Display mode setting is not working for FAQ Groups.
Fix: PHP version Compatibility Issue
Improvements: Assign categories to FAQ’s in the FAQ Group page itself.

1.6.4

Improvements: FAQ List Styles
Fix: Used the internal Font-Awesome lib instead of calling CDN.
Fix: Load the Font-Awesome lib only when the custom toggle icons are used.

1.6.3

Fix: Extra paragraph tags are added for faq groups
Fix: The First FAQ is always displayed in a single line (even when they are added as separate paragraphs) for FAQ groups.
Fix: FAQ’s are displayed in a single line (even when they are added as separate paragraphs) when the Elementor plugin is active.
Feature: Not able to see newly added FAQ in the default FAQ page.

1.6.2

Improvements: Default FAQ Styles
Feature: Option added for Customizing the FAQ Accordion border.

1.6.1

Fix: PHP version Compatibility Issue

1.6

Fix: Restoring a FAQ Item from the trash does not sit back to it’s particular faq group
Fix: Updating the .pot file
Fix: Redirecting to valid support forum link
Fix: General Fixes

1.5.5

Fix: console log error while using FAQs search
Feature: New premium style fields are added.

1.5.4

Fix: Search not showing by default (need to save settings)
Fix: FAQ In-line search field should take dark theme colors
Feature: Implemented post-tags for creating and editing faqs
Feature: Search brings a FAQs by tags
Improvements: For searching FAQs

1.5.3

Fix: Switch off the default faq limit in settings
Fix: User engagement mode displays zero faqs when Insights have no value
Fix: Global search should not bring faq post type results
Enhancement: Added a string for empty faq results
Fix: Console log shows errors if the search query includes any spaces
Fix: Faq search filters only the first word in a sentence
Fix: Empty string in the search bar throws a console error
Fix: Clearing the string in the search box should bring back all faq’s again.

1.5.2

Fix: Create FAQs using FAQ group is not getting added if Yoast seo plugin is active

1.5.1

Improvements: Helpie FAQ walkthrough steps updated.

1.5

Feature: Added Custom Option for changing the accordion header and body background and their font styles and colors.
Improvements: Removed “Display Categories Options”

1.4.4

Enhancement: Option to change header tag for FAQ title.
Improvements: Refactored the accordions code structure.

1.4.3

Fix: FAQ Groups UI Changes

1.4.2

Enhancement: Generating Rich Snippet FAQ Schema without duplicates.
Fix: Duplicate FAQ page error in Schema when Elementor Template is used for that page.
Fix: Non Arrays Causing PHP Warning and Error Exception, when re-arranging the Helpie-Faq Submenu’s in wordpress admin dashboard.
Fix: The search filter should bring only the particular faq searched for and the category title it belongs to. It should not bring the category titles of FAQ’s not searched for.

1.4.1

Enhancement: Implemented Latest Version of freemius wordpress-sdk.
Fix: Anchor link added in generating FAQ Schema Snippets.
Fix: FAQ Group Title added in FAQ Shortcode.
Fix: Duplicate FAQ page error in Schema when Fixed-TOC plugin is used.
Improvements: Helpie FAQ activating after rendering the FAQ Groups, and storing the default FAQ Group Contents.

1.4

New Feature: Added FAQ Groups. Bulk Option to adding FAQ Posts.
New Feature: Custom Helpie FAQ Toggle Icons.

1.3.1

Fix: Categories Filter Shown in FAQ Shortcode Builder.
Fix: FAQ Schema Rich Snippets Generated for Creating Dynamic FAQs.
Improved: Generating Rich Snippet FAQ Schema.

1.3

New Feature: Add New FAQ Display Option. List all FAQs Without Toggle Option.
New Feature: Added Custom FAQ slug.
Fix: Sorting Options its working for categories.
Fix: In Mozilla Firefox, When clicking FAQ Toggle doesn’t take us back to the top of the page

1.2

New Premium Feature: Add FAQ to all products/Product category in WooCommerce
New Feature: Add New FAQ Widget Option to filter Product FAQs only
Fix: JS Click events Working On User Submission

1.1

New Feature: Dynamically Add FAQ Items using Elementor
Fix: Refactoring FAQ while activating Free plan to Premium Plan
Fix: Implement FAQ Shortcode Builder
Fix: Notice Error undefined index while generating FAQ Schema
Fix: Remove H1 Tag while User submission success message
Fix: Remove All Logs

1.0

Enhancement: Shows Premium plans options to free users
New Feature: FAQ Structured data https://developers.google.com/search/docs/data-types/faqpage
New Option: Open All FAQs By Default

0.9

Fix: Anchor link to specific faq in same or different page
Fix: Duplicate CSS Style sheets has been rendered

0.8.4

Fix: issue where clicking on the FAQ item title, does not expand the content

0.8.2

Fix: issue with activation v0.8.1

0.8.1

Fix: Helpie FAQ is broken in Woocommerce Tab
Fix: Rendering of WordPress Jetpack Slideshow Block not working
Fix: Enable WPAutoP setting does not work

0.8

Fix : Search filter, WooCommerce FAQ tab brings empty category titles
Fix : Categories=all does not work
Fix : By default the display Mode is set to Category Accordion
Fix : Display mode Simple accordion by Category and Category accordion not working for KB categories and Woocommerce Products
Fix : Helpie FAQ is broken in Woocommerce Tab in some Themes
Fix : Disable return on search, as it reloads page
Fix : Shortcode Builder issue

0.7.9

Fix : User submission notification mail not sent in Gutenberg editor

0.7.8

Fix Compatibility issue with HelpieKB v1.9.1.8

0.7.7

Fix: Wrong file uploaded

0.7.6

Fix: When nothing is found on search, it should display “No search found”
Fix: Fatal error while activating with a SEO plugin
Fix: Error message with helpie_faq_submission_get_logged_email
Enhancement: Upgrade Page add features

0.7.5

Fix: sizeof() Warning in Elementor Widget
Fix: Changed default ‘display_mode’ setting from Category Category to Simple Accordion
New Option: Enable / Disable wpautop

0.7.4

New Feature: Sort by “menu_order” option. Can be used with https://wordpress.org/plugins/intuitive-custom-post-order/
Fix: Search icon not displayed for some

0.7.3

Fix: Fatal Error with Helpie KB – v1.8.1 and below

0.7.2

Fix: Updated Compatibility with Helpie KB

0.7.1

Fix: Freemius security issue

0.7

  • FAQ Insights [PRO]
  • Fix: Search by content case-sensitivity issue
  • Other general fixes and improvements

0.6.1

  • Search FAQ by Content

0.6

  • Auto-ordering based on user engagement [PRO]
  • Display Categories / Accordion for FAQ Categories

0.5

  • Compatible with WordPress 5.0
  • Fix: Gutenberg Block issue in WordPress 5.0
  • Other fixes

0.4

  • Joyride Tutorial to help new users get started with Helpie FAQ
  • New Admin notice
  • Faq Page
  • Demo Getting Started Content

0.3

  • New Feature: Gutenberg Block
  • Minor Fixes

0.2

  • New Premium Feature: User Submission with Notification
  • New Feature : FAQ ShortCode Builder
  • Fix: Category, Products and KB-Category Filtering
  • General Bug Fixes

0.1

  • Basic WooCommerce Integration
  • Basic Helpie KB Integration
  • Elementor Page builder Support
  • FAQ Shortcode and Widget
  • Sorting, filtering, limit, order and options
  • Inline FAQ search
  • Light and Dark Themes
  • Accordion UI
  • German, French translation ready

Plugin Website
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Author
Essekia
Version:
1.50.1
Last Updated
June 17, 2026
Active Installs
9000
Requires
WordPress 6.5
Tested Up To
WordPress 7.0
Requires PHP
7.4

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