Msg91 for WooCommerce

Changelog

3.0.0

  • Added Returns & Exchanges — customers can initiate returns, exchanges, and refunds via Bot.
  • Added Stock Alerts — automatic WhatsApp notifications when out-of-stock products are back in stock.
  • Added Facebook Bot integration for conversational commerce via Facebook Messenger.
  • Added Instagram Bot integration for conversational commerce via Instagram DMs.

2.0.0

  • Added AI VoiceBot API with natural-language product search, cart CRUD, discount, checkout, and order placement.
  • Added WhatsApp Bot integration with assisted selling and discount support.
  • Added runtime coupon / discount engine with channel-aware rules.
  • Added tokenized checkout for seamless WhatsApp-to-browser hand-off.
  • Added fuzzy product search with intent parsing (price, sort, category, brand, tag, attributes, compare, related).
  • Added Web Chat Widget integration with WooCommerce customer data sync.
  • Updated admin settings panel for unified chat-bot and WhatsApp-bot configuration.

2.1.0

  • Added COD to Prepaid conversion flow with WhatsApp outreach and configurable order-update strategies.
  • Added COD to Prepaid Logs for conversion tracking and filtering.

1.0.0

  • Initial release
  • Basic SMS automation functionality
  • Admin interface for managing automations
  • Secure AuthKey storage

Plugin Website
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Author
MSG91
Version:
3.0.0
Last Updated
June 26, 2026
Active Installs
80
Requires
WordPress 5.0
Tested Up To
WordPress 7.0

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