NVT AI Chatbot – RAG & Live Chat

1.1.8

• Improved plugin messaging around AI-first chat and live agent handoff.
• Improved WooCommerce positioning for product search, cart, checkout, and order support.
• Improved documentation for the WooCommerce-aware agent Inbox and customer context.
• Cleanup: reduced emphasis on extra external contact-channel style flows in the product positioning.

1.1.0

• New: WooCommerce Integration: AI can now search products and check order status.
• New: Cart Integration: Users can add items to cart via chat; agents can view customer cart snapshots.
• New: Personalization: Automatically detects logged-in users (Name, Phone, Email) for context-aware support.
• New: Event Tracking: Tracks user page views and product interest in real-time.
• New: Export: Added CSV export for leads and chat history in the Inbox tab.
• New: Admin Bar: Added unread message counter bubble for admins.
• Improvement: Optimized REST API connection (cURL) to prevent timeouts.
• Improvement: Added rate limiting to prevent API abuse.
• Fix: Resolved issues with WebSocket reconnection.

1.0.10

• Initial release with RAG and Live Chat core features.