Agentic Help Desk Plugin for WordPress – Live Chat, AI Chatbot & Ticketing – ThriveDesk

Changelog

2.1.6

  • fix: Cache-clear operation with request validation and user permission

2.1.5

  • fix: PHP Warning for dates
  • fix: Search result object object error
  • fix: Link fixed for docs

2.1.4

  • feat: Fix license activation and
  • Improved: implement unified settings system

2.1.3

  • Added: Reload Tickets button for refreshing conversation data and clearing cache
  • Added: Dynamic asset versioning from mix-manifest.json for proper cache busting
  • Fixed: Conversation loading issues with proper UUID handling
  • Improved: Asset loading with automatic version hash detection
  • Security: Enhanced nonce verification for AJAX requests
  • Performance: Optimized cache management and API request handling

2.1.2

  • Fix: Post sync checkboxes not saving properly due to data processing issue
  • Fix: Array data corruption during sanitization in form submission
  • Fix: Cache not being cleared after saving settings
  • Added: Proper nonce verification for form security
  • Improved: Data sanitization to handle arrays and strings separately
  • Security: Enhanced form submission with proper nonce validation and user capability checks

2.1.1

  • Fix: Portal permission fixed
  • Fix: Nonce validation error

2.1.0

  • Added: Comprehensive external services documentation in readme for ThriveDesk API, App, Documentation, and MediaDelivery services
  • Added: ABSPATH checks to all view files to prevent direct file access
  • Improved: Replaced _e with esc_html_e where appropriate for better output escaping
  • Improved: Replaced json_encode with wp_json_encode for WordPress compatibility
  • Improved: Added proper output escaping (esc_url, esc_html, esc_attr, wp_kses_post) throughout templates
  • Security: Enhanced data sanitization and XSS prevention measures
  • Compliance: All WordPress.org plugin review issues addressed according to WordPress coding standards
  • Fixed: GPL-compatible license declaration in plugin header and readme
  • Fixed: Domain Path header to start with forward slash and created languages directory
  • Fixed: Replaced PHP short tags with full tags and proper escaping functions
  • Fixed: Removed non-permitted files (scripts/release.sh)
  • Fixed: Moved remote images to local assets directory to comply with WordPress.org guidelines
  • Fixed: Internationalization issues – corrected text domain from ‘wp-thrivedesk’ to ‘thrivedesk’, used string literals instead of variables
  • Fixed: Proper sanitization, validation and escaping throughout codebase using WordPress functions
  • Fixed: Unsafe SQL calls replaced with wpdb prepare statements for better security
  • Fixed: Limited readme tags to 5 maximum and shortened description to meet WordPress.org requirements
  • Fixed: Nonce verification with proper sanitization using sanitize_text_field and wp_unslash

2.0.12

  • Fixed : Plugin name for Copyright issue
  • Improved : Merged code quality fix.

2.0.11

  • New: Changelog.txt support for WooCommerce store

2.0.10

  • Fix: Updated admin styles for WP notifications

2.0.9

  • Update: Update application connection with organization
  • Fix: App connection with organization

2.0.8

  • Fix: Unable to install the app (integration problem is fixed which was being caused for going to the wrong organization)
  • Fix: Made the system info updation fully functional (not event based)
  • Feat: Ability to change the organization during connection.

2.0.7

  • Fix: The critical security issue (XSS attack) for tokens is fixed.

2.0.6

  • Fix: Event exposed(Note) issue fixed

2.0.5

  • Fix: System info mismatched

2.0.4

  • Fix: FunnelKit plugin identifier
  • Feat: Assistant visibility control
  • Feat: Organization info added to dashboard
  • Feat: Organization validation added

2.0.3

  • Fix: WooCommerce product data missing issue
  • Fix : FunnelKit namespace issue

2.0.2

  • Update: Enhanced WooCommerce integration

2.0.1

  • Update: Modal UI
  • Fix : Search infinite loading
  • Fix : knowledge warnings

2.0

  • Feat: Connection process optimized for connecting WordPress site with Thrivedesk.
  • Feat: Added knowledge base to enhance search functionality on portal page.
  • Feat: Added dedicated portal page.
  • Update: Reorganized dashboard with settings for better user experience.

1.2.4

  • Feat: Plugin is relocated to the main menu.

1.2.3

  • Feat: Woocommerce custom order status support added.

1.2.2

  • Assets Update

1.2.1

  • Feat: Woocommerce custom order ID support added.
  • Feat: Woocommerce AfterShip plugin support added.

1.2

  • Fix: User data conflict issue fixed.
  • Fix: Portal page caching issue fixed.
  • Fix: API key verification state issue fixed(Stable).
  • Update: Portal page UI improve with all major themes(10+).

1.1.4

  • Fix: EDD order overview issue resolved.
  • Update: WooCommerce shipping details checkbox warning handled.

1.1.3

  • Fix: Portal access issue resolved.
  • Update: New plans are added for WPPortal support.

1.1.2

  • Fix: Token authentication 2.0
  • Update: Warning messages
  • Update: Error handling

1.1.1

  • Add: Support tab to WooCommerce my account page
  • Fix: Token verification issues
  • Update: Routing update

= 1.1.0
– Update: Woocommerce Integration V2

1.0.18

  • Fix: Revert pro plan

1.0.17

  • Update: Starter plan support for Portal

1.0.16

  • Update: New plan added for Portal

1.0.15

  • Update: ThriveDesk plan list for Portal feature

1.0.14

  • Add: Permission check to run migration script

1.0.13

  • Update: Migration Script

1.0.12

  • Fix: Legacy post types support for WPPostSync integration

1.0.11

  • Updated ThriveDesk plan list

1.0.10

  • Fixed portal feature availability issue

1.0.9

  • Updated admin layout
  • Added gravatar support for the conversation details page
  • Fixed knowledge base search did not filter the results properly
  • Fixed various style issues
  • Fixed minor bugs

1.0.8

  • Added translation file
  • Added RTL support for conversations

1.0.7

  • Added footer credit on conversations page
  • Fixed WP footer overlapping issue on portal settings
  • Fixed UTF-8 email parsing issue

1.0.6

  • Fixed no way to deselect the assistant once selected
  • Fixed an issue where conversation was not being fetched from the API
  • Updated the no ticket message on the conversation page

1.0.5

  • Added WP Post Sync option in the settings page

1.0.4

  • Added caching to improve response times and overall performance
  • Fixed an issue where the portal area was blank after successful verification
  • Fixed a bug where knowledge base docs were not being searched using the selected search provider
  • Fixed an issue where style and script files were being loaded on every page

1.0.3

  • Fixed an issue with an undefined variable that was causing errors in the console
  • Improved error handling for API calls to ensure that errors are properly handled and reported to the user

1.0.2

  • Conversation details did not show properly

1.0.1

  • Deployment image updated

1.0.0

  • NEW WordPress portal
  • Real-time knowledge base search added
  • Improved UI with new features and enhancements

0.10.1

  • Updated readme update workflow

0.10.0

  • NEW Guest order sync
  • Improved Customer identifier
  • Improved Products details
  • Improved and optimized shipping details

0.9.8

  • Stable release of version 0.9.8

0.9.7

  • Updated ThriveDesk app url

0.9.6

  • Improved security
  • Improved performance

0.9.5

  • Tested plugin with WordPress version 5.9

0.9.4

  • Fixed swapped Autonami lists and tags info

0.9.3

  • Added EDD customer info
  • Fixed code formatting

0.9.2

  • Fixed rest route warning issue
  • Improved rest route api call

0.9.1

  • Fixed database migration bug

0.9.0

  • NEW Autonami integration
  • NEW WooCommerce order status check functionality
  • Improved FluentCrm integration

0.8.3

  • Fixed WordPress Post Sync tab border style
  • Fixed WordPress Post Sync image icon
  • Fixed plugin version tag

0.8.0

  • NEW WordPress Post Sync integration
  • Improved API request security

0.7.0

  • NEW FluentCRM integration
  • Fixed Typo here and there

0.6.2

  • Fixed ThriveDesk connection error
  • Fixed link color overriding by plugin

0.6

  • NEW plugin design
  • NEW WooCommerce Integration
  • NEW Added support for WooCommerce Software License plugin
  • Fixed EDD issues

0.0.5

  • Added support for EDD Software License

0.0.4

  • Added plugin connect and disconnect status
  • Added available integrations page
  • Updated API request validation

0.0.3

  • Improved API request & response security

0.0.1

  • Initial release

Plugin Website
Visit website

Author
ThriveDesk
Version:
2.1.7
Last Updated
April 7, 2026
Active Installs
100
Requires
WordPress 4.9
Tested Up To
WordPress 6.9.4
Requires PHP
7.4

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